Common faults and maintenance methods of building IP video door phone

Common faults of building intercom are as follows:

1. The whole system does not work

Possible cause: Check whether the two power indicator lights are on;

Whether PoE supplies power,

Whether the PoE interface is broken.

Solution: replace the PoE interface or replace a PoE

2. There is an image in the monitoring, and the call cannot be connected

Possible reasons: Check whether the room number is set correctly

Processing method: Set the room number according to the manual

3. Unable to unlock

Possible reasons: wrong electric lock or magnetic lock

Solution: Correct wiring according to the wiring diagram